a71a5 Terms and Conditions

Article 1

General Introduction

a71a5 (hereinafter referred to as "Platform", "we" or "Company") operates an online gaming service for players in Bangladesh. These terms and conditions ("Terms") apply to the a71a5 website, mobile version and all related services.

When you register, log in or use the service in any way on a71a5, you are considered to have voluntarily accepted these Terms. If you do not agree with any part of these Terms, please do not use the platform.

Article 2

Changes to Terms

a71a5 reserves the right to partially or fully modify these terms and conditions at any time. Once changes are published on the website and the "Last Updated" date is revised, the new terms will be considered effective. If you continue to use the platform after changes are made, you will be deemed to have accepted the updated terms.

Article 3

Registration Eligibility

To open an account on a71a5, the following conditions must be met:

• You must be at least 21 years old.
• You must be legally eligible to participate in online gaming.
• You must create the account in your own name and for your own use.
• One person may operate only one account.
• Information provided at registration must be accurate, complete and up to date.

Article 4

Account Security and Responsibility

It is your responsibility to keep your account username and password completely confidential. a71a5 will not be liable if a third party gains access to your account. If you notice any suspicious activity, notify our support team immediately.

a71a5 reserves the right to suspend or close any account, particularly if evidence of fraud, deceptive activity or violation of the terms is found.

Article 5

Account Verification (KYC)

a71a5 may at any time ask you to submit identity documents, proof of address or payment method details for identity verification (Know Your Customer — KYC). Withdrawal processing may be delayed until verification is complete. Providing false information will result in immediate account closure and the balance may be forfeited.

Article 6

Deposit Policy

bKash, Nagad, Rocket and Upay are accepted for deposits on a71a5. The minimum deposit amount per method is ৳300. Funds will be added to the account once the deposit is successfully processed. If there is a delay due to a technical issue, please contact support and keep proof of the transaction.

• Deposited funds must come only from the registered user's own payment account.
• Deposits through third parties are prohibited.
• Suspicious deposit transactions may be held for necessary investigation.

Article 7

Withdrawal Policy

The minimum withdrawal amount is ৳1,000. Approved withdrawals are typically processed within 10 to 45 minutes. Withdrawals may be delayed during verification or other administrative reviews.

• Withdrawals will be sent only to the payment method used for the deposit.
• If there is an active bonus on the account, withdrawal may not be available before the wagering requirement is met.
• a71a5 reserves the right to reject or delay unusual or suspicious withdrawal requests.

Article 8

Welcome Bonus Terms

a71a5 offers new players a 120% bonus on their first deposit, up to ৳20,000. The wagering requirement for this bonus is 10 times (10x).

• The qualifying first deposit must be a minimum of ৳300 to receive the bonus.
• The bonus amount and deposit amount combined must be wagered 10 times before withdrawal is possible.
• Bonuses will not be granted to multiple accounts belonging to the same person, household or device.
• In the event of any fraudulent activity, the bonus and associated winnings will be forfeited.

Article 9

General Bonus Rules

a71a5 reserves the right to change, suspend or cancel the terms of any bonus or promotion. Each promotion has its own specific terms. Contact our support team for details on any bonus offer.

• Bonuses cannot be converted to cash until the wagering conditions are met.
• Wagering may not count on all games played with a bonus balance.
• Separate terms apply for VIP cashback and other rewards.

Article 10

Fair Play Policy

a71a5 is committed to ensuring fair play. Our games are operated by recognized software providers (Pragmatic Play, PG Soft, JILI, Spribe, Evolution Gaming, Ezugi, NetEnt, Microgaming and others) who use certified Random Number Generators (RNG) to ensure impartial outcomes.

Article 11

Prohibited Activities

The following activities are strictly prohibited and may result in account closure and balance forfeiture:

• Creating or operating multiple accounts.
• Bonus abuse or participation in bonus arbitrage.
• Placing bets using automated software, bots or scripts.
• Money laundering or illegal financial transactions.
• Exploiting system vulnerabilities or errors.
• Making deposits or withdrawals using third-party payment accounts.
• Harassing or engaging in deceptive behavior toward other players.

Article 12

Collective Betting and Consortium Prohibition

It is prohibited for multiple players to join together to form any betting system or consortium. All accounts involved in such activity will be closed and associated winnings may be forfeited.

Article 13

VIP Membership

a71a5's VIP program has five tiers — Bronze, Silver, Gold, Platinum and Diamond. The weekly cashback percentage differs at each tier — up to 0.2% at Bronze, up to 0.4% at Silver, up to 0.6% at Gold, up to 0.8% at Platinum and up to 1.0% at Diamond.

You can advance to higher tiers based on your play activity and engagement with the platform. Contact the support team for detailed information on VIP benefits.

Article 14

Responsible Gaming Commitment

a71a5 believes in responsible gaming. We are committed to protecting the mental and financial wellbeing of our players. This platform is for persons aged 21 and above only.

• Treat gaming as entertainment, not as a source of income.
• Play within affordable limits and set a budget.
• If signs of addiction appear, use the self-exclusion feature.
• To learn more about responsible gaming, visit our Responsible Gaming page.

Article 15

Privacy Policy

For detailed information on how your personal data is collected, stored and used, please read our Privacy Policy. a71a5 does not sell your personal data to third parties. However, information may be shared with selected partners for legal compliance, fraud prevention or service improvement purposes.

Your data is kept secure through SSL encryption technology. However, a71a5 acknowledges that data transmission over the internet is not entirely risk-free.

Article 16

Intellectual Property Rights

All content published on the a71a5 website — logos, designs, text, graphics, software and databases — is the intellectual property of the Company. Reproducing, distributing or commercially using any content without prior permission is strictly prohibited.

Article 17

Limitation of Liability

a71a5 is not liable in the following cases:

• If gameplay is disrupted due to internet connectivity issues.
• If loss occurs due to faults in third-party software or platforms.
• If loss occurs due to unauthorized use of a player's own account.
• If the service is temporarily unavailable due to unexpected technical failure.

The Company's maximum liability shall in no case exceed the total balance held in the player's account.

Article 18

Dispute Resolution

Any dispute between a71a5 and a player will first be addressed through negotiation. To this end, send a detailed description of your complaint to [email protected]. We will aim to respond within 72 hours. If the matter cannot be resolved through negotiation, the appropriate legal process will be followed.

Article 19

Severability of Terms

If any provision of these Terms is found to be legally invalid or unenforceable, the remaining provisions will retain their full effect. The invalid provision will, where possible, be interpreted in a way that is most effective and closest to the original intent of both parties.

Article 20

Contact

For any questions or comments regarding these terms and conditions, please contact us:

• Email: [email protected]
• Live Chat: 24/7 support available in Bengali

For more information, visit our FAQ page and About Us page.